Frequently Asked Questions

 
 
Is this course for all grandparents or just first-timers? +

While the curriculum is designed with first-time grandparents in mind, it is a wonderful refresher for any grandparent who hasn't cared for a newborn in several years. We focus on the most up-to-date safety standards and care techniques that may have changed since you last had a little one in the family.

 
How long do I have access to the materials? +

You have continued access to the course for as long as it remains active on our platform. This is a one-time payment—not a subscription—so you can return to the content whenever a new grandchild arrives.

 
What is the difference between the Standard and Premium tiers? +

The Standard Tier ($99) includes the complete core curriculum on newborn care. The Premium Tier ($197) includes everything in the Standard tier, plus a 30 minute Zoom session with Bonni Berger PCD(DONA), CLC.

 
Is this medical advice? +

No. This course provides educational information and evidence-based best practices for newborn care. It is not a substitute for medical advice from a pediatrician. We always recommend consulting with your family's healthcare provider for specific medical concerns.

 
Can I share my login with my spouse? +

Yes! We encourage couples to watch and learn together. However, your enrollment is a single-user license intended for one household. We ask that you do not share your login credentials with others outside of your immediate home.

 
What is your refund policy? +

100% guaranteed. If you find that the New Grandparents Course isn't the right fit for your family, simply reach out within 14 days of purchase for a full refund. No hoops, no hassle just my commitment to supporting you as you step into this wonderful new role.